by Peter Crocker
In a Flying Solo poll 43% of respondents said they would like to increase their flow of new business. Whenever this topic comes up, thinking tends to focus on “How and where can I find new customers?” But there is another way.
Last week whilst making coffee, a marketing idea occurred to me that I thought would be ideal for one of my clients. So for the first time in a long time, I contacted a client unprompted and said “I’ve got an idea for you.”
His response was so enthusiastic that the next minute we were talking timings and budgets. My idea was in no way earth shattering, it was just a simple addition to his website.
Why does this proactive approach get such a strong response?
I think it’s because passionate business people – especially soloists – love nothing better than thinking and talking about their business and exploring ways to make it better. The fact that you’re thinking about it too, without even being paid, is music to their ears.
When you sell to existing clients, you have already built up a level of trust and understanding, so you can approach them with carefully considered, relevant ideas.
Selling to new clients, you need to rely on assumptions and can only hope that what you’re offering matches what they need. There are a lot of barriers to break down before they’ll sign up.
I recommend you spend some time thinking about your current clients and come up with a simple idea or two, then roll out the powerful phrase “I’ve got an idea for you!” It’s guaranteed to at least get you on the phone for a chat.
Even if your idea doesn’t directly involve your products or services, you’ll get brownie points and fond consideration next time they’re looking to buy.
Could proactive marketing work for your business?